About Us

About Us

ShopWelcome to Paws, Fur & Fin! We are an animal-loving family run independent pet shop business, based in Hitchin, Hertfordshire.

The company is owned and managed by Caroline, who is experienced in pet care and has turned what has been a hobby for many years, into a full-time professional business. Her daughter Eileen, also assists in the running of the business, and shares the same love and enthusiasm. 

At Paws, Fur & Fin we are passionate about sourcing healthy and quality produced food and treats for your pets. Offering a range of accessories, over-the counter medicines,  and toys for all pets from a variety of manufacturers mainly based in the UK, Europe and the States from recommendations and ongoing testing by our own pets. From treats to toys, we supply a variety of things that we hope that your pet will enjoy and we welcome all feedback and further recommendations. 

ShopWe are pleased to offer you quality advice on the products we sell and Caroline is qualified to City and Guilds level in Pet Store Management and also draws on her management experience from her last role within a large Corporate environment.  Eileen is working towards her City and Guilds qualification after a career with a High Street food retailer.  Therefore, if you are wanting nutritious, wholesome food for your pet and like to know that they are getting quality food then we are the people to provide you with that, at a fair price.


Come and see us at out High Street Shop at 97 Bancroft, Hitchin open  Monday to Saturday 9am to 5:30pm, closed on Sundays.  You can often see Polly and Paris our own German Spitz dogs at the shop and occasionally the shop pet guinea pig visits. 


See our blog for updates and our e-shop front to see the range and pictures of the items that we have in stock.  We have a ‘click and collect’ option from the e-shop, with additional postal options available for smaller items up to 2 kilo total weight.  At this time we are unable to offer a home delivery service.